Terms of Service

Last updated: August 9, 2026

Using Haven

Haven provides AI receptionist, phone, booking, and related workspace tools for businesses. You must provide accurate information, keep your account credentials secure, and use the service only for lawful business purposes.

Account and business responsibility

You are responsible for the numbers, schedules, services, policies, and instructions configured in your workspace. You authorize Haven to use those settings to provide the requested service. AI responses and appointment assistance should be reviewed against your business rules.

Transactional text messages

SMS consent is optional and is not required to create an account, register for Haven, or purchase or use Haven services. If you choose to opt in, messages may include one-time verification codes and notifications about changes to your registration status, such as submission, review, approval, requests for additional information, or unsuccessful registration. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out and HELP for help.

Service availability

We work to keep Haven available and accurate, but phone carriers, messaging providers, calendars, networks, and other third parties may affect delivery or availability. Haven does not guarantee that every call, message, appointment request, or provider operation will succeed.

Contact

Questions about these terms can be sent to info@whistail.com. The Privacy Policy is available at /privacy.